Welcome to Silent Directive, LLC (“Silent Directive,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, products, services, and our SMS/text messaging program.
By accessing or using our services, you agree to these Terms and our Privacy Policy.
1. Acceptance of Terms
By using our website, purchasing from us, submitting forms, or opting into communication, you agree to comply with these Terms. If you do not agree, please discontinue use of our services.
2. Use of Our Website & Services
You may use our website and services only for lawful purposes. You agree not to:
• Engage in fraudulent or abusive behavior
• Violate any applicable laws
• Interfere with website functionality
• Attempt to access restricted areas without authorization
We reserve the right to suspend or terminate access to anyone who violates these rules.
3. SMS/Text Messaging Program (A2P-Compliant Mobile Terms)
Silent Directive may offer an SMS/text messaging program (“Silent Directive SMS Alerts”) that provides updates, reminders, confirmations, and marketing messages (if you opt in).
By subscribing to our SMS program, you agree to the following:
3.1 Program Description
We may send:
• Appointment reminders
• Account notifications
• Service updates
• Promotional messages (only if you consent) Messages may be sent using automated dialing technology.
3.2 Message Frequency
Message frequency varies based on your interactions, preferences, and service usage.
3.3 Opt-In
You may opt in by:
• Filling out a form on our website
• Checking a consent box
• Submitting your phone number
• Sending an opt-in keyword (where applicable)
Your consent is captured and stored to comply with U.S. messaging laws.
3.4 Opt-Out Instructions
You may opt out of SMS messages at any time.
To unsubscribe: • Reply STOP to any message we send.
• You will receive a confirmation message, and no further messages will be sent unless you re-opt-in.
3.5 Re-Join
To start receiving messages again after unsubscribing, you may:
• Text an opt-in keyword (if provided)
• Submit another form requesting SMS access
• Contact customer support
3.6 HELP Instructions
For assistance: Reply HELP to any of our messages or email us at [email protected]
3.7 Charges & Carriers
• Message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Delivery is subject to carrier availability and network conditions
Required disclaimer:
Wireless carriers are not liable for delayed or undelivered messages.
3.8 No Purchase Requirement
Your consent to receive SMS messages is not a condition of purchase.
This line is mandatory for marketing use cases.
3.9 SMS Privacy
We do not share, sell, or rent your mobile number or SMS consent data with third parties for their marketing purposes.
Mobile information is shared only with SMS providers for message delivery.
All content, trademarks, graphics, logos, designs, software, and materials on this site belong to Silent Directive and are protected under U.S. and international law.
You may not:
• Copy
• Reproduce
• Sell
• Distribute
• Modify any part of our content without written permission.
5. Purchases, Payments & Billing
If you make a purchase through our website, you agree to provide accurate billing information and authorize us to charge your payment method for the order.
We reserve the right to refuse or cancel orders at any time.
6. Disclaimer of Warranties
Our website and services are provided “as is” and “as available”. We make no warranties, express or implied, regarding:
• Accuracy
• Availability
• Reliability
• Suitability
• Non-infringement
You use our services at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Silent Directive is not liable for:
• Damages resulting from use of our website
• Loss of data
• Loss of profits
• Service interruptions
• Delayed or undelivered text messages
• Third-party actions
• Our total liability shall not exceed the amount you paid to us in the past 12 months.
8. User Responsibilities
You agree that:
• You are at least 18 years old
• The information you provide is accurate
• You will not misuse or abuse our website or communications
9. Third-Party Links
Our website may include links to external websites. We are not responsible for their content or privacy practices.
10. Changes to Terms
We may update these Terms at any time. We will post changes on this page with a revised “Last Updated” date.
Continued use of our website or SMS program constitutes acceptance of modified Terms.
11. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.
12. Contact Us
For questions regarding these Terms, contact us at:
Silent Directive, LLC Email: [email protected] Address: 30 N Gould St. Ste R Sheridan, WY 82801